844-227- 3DMG (3364) info@disastermgmtgroup.com

DMG | Auto Hail Repair

Is DMG|PDR locally owned and operated?

YES, DMG|PDR is locally owned and operated. The majority of the companies in the DFW Metroplex are from out of town; we are not one of those companies. DMG | PDR was created and started in Dallas, Texas by myself, a Native Texan.

Will I have to pay my deductible to get my car fixed?

No, we will work with you on your deductible to perform PDR /Auto Hail Repair to your vehicle or vehicles. To repair the hail damage to your vehicle or vehicles (or perform Paintless Dent Repair in other words), we will help to ensure that you come out of pocket little to none. We know that money can be an issue when having paintless dent removal performed on your vehicle. With that said, we guarantee that your out-of-pocket cost will be minimal (if not zero dollars) for the PDR we perform on your vehicle. We can discount repairs in a plethora of different ways ensuring that you come out of pocket as little as possible.

Do I have to get my vehicle repaired by a shop my insurance company tells me to go to or suggests that I go?

The answer is NO. By law, where you choose to have your vehicle repaired is fully your decision. In fact, multiple insurance companies have been in trouble in the past for “steering” and some currently still are. Sadly, the majority of insurance companies still participate in steering because it allows them to cut corners on repairs and save money. If you do choose to have your vehicle repaired at a “preferred shop”, you will be required to pay your deductible, as the preferred shops are contractually obligated to do so by the insurance companies. “Preferred vendors” of insurance companies are locked into pricing agreements by the insurance company. Sadly, sometimes the repairs completed by DRP’s or (Direct Repair Facilities) reflect the “agreed upon pricing” between repair shop A and Insurance company A. Not everytime, but more times than not, the quality of repairs are night and day from a Non-DRP Facility to a DRP-Facility. Insurance companies are in the business of making and saving money.

DMG|PDR is just as reputable as any business your insurance company may recommend. The difference is that here at DMG|PDR we work for you, our valued clientele! We help to offset your deductible, give a lifetime warranty on ALL Paintless Dent Repair work, handle the entire process with the insurance company for you and help you out with a rental car regardless of you having rental coverage or not. We also have a much faster turnaround time (generally a 1-5 day turnaround on a car, truck or SUV that assessed correctly during the first assessment), we will cover your rental vehicle, pickup and deliver your vehicle, handle everything with the insurance company, save you from paying out of pocket costs…deductibles, etc. We are A+ Rated with the Better Business Bureau, we are 5 Star Rated on Yelp, have plenty of references (both commercial and retail) and we ensure that the insurance company pays out what they’re supposed to on all Auto Hail Repair/Comprehensive Auto PDR Claims that we handle. (Usually on the insurance company’s first estimate with no one there looking out for your best interest, most vehicles are written around half way under what they should be, and sometimes even more!). With everything stated above, I think it is easy to see how we can pass along the savings to you, our valued clientele.

Listed below are links of what happens at some DRP facilities and just bad faith articles about claims settlement through individual insurance companies.



Auto Insurance Giants Accused of Pushing Cheap Repairs




PDR: What is Paintless Dent Repair, Paintless Dent Removal or PDR?

Paintless Dent Repair (PDR) is the most non-invasive, eco-friendly, cost-effective and viable method of Auto Hail Repair available for returning your vehicle back to its factory condition after a hail storm! We accomplish the Paintless Dent Repair process by utilizing specialized Paintless Dent Removal tools, which depend on the year, make and model of the vehicle. The process used to repair the vehicle is also dependent upon where the placement of dents, what panel they are on, if there are body lines, any obstruction to access the hail damage or dents, the type of metal and various other factors. We use these specialized Paintless Dent Removal tools and techniques to massage the back of the metal eventually causing the dent to realign and allowing for the metal paneling to return it to its original undamaged and manufactured state! There is also another method known as glue-pulling to remove dents as well. After Paintless Dent Repair is performed, your vehicle will look brand new (or as new as it could look depending on the vehicle’s age).

Your other option for auto hail repair would be body shop work which is the worst possible method to fix hail damage to vehicles and should only be used in the more extreme cases. Paintless Dent Repair is recommended by all insurance companies if your vehicle qualifies for Paintless Dent Repair. Taking your vehicle to a body shop will include #1 Paying your deductible and for your own rental car, #2 The use of Bondo, Sanding or Painting, #3 Possibly having the roof CUT OFF of your vehicle and WELDED back on, #4 Replacement of panels that did not need to be replaced and could have been PDR’d (not to mention the problems with aftermarket parts not fitting or aligning correctly), #5 Paint matching issues, #6 ALL OF THE ABOVE MENTIONED TYPES OF REPAIR CAN AFFECT THE STRUCTURAL INTEGRITY OF YOUR VEHICLE (Airbag deployment system malfunctions, impact welds/seams being done incorrectly, etc) and #7 ALL OF THE BODY WORK TYPE REPAIRS ARE REPORTED TO CARFAX AND LOWER THE RESALE AND TRADE-IN VALUE OF YOUR VEHICLE DUE TO THE ABOVE MENTIONED ISSUES.  You will never get a better paint job on your vehicle than the paint job your vehicle received at the factory.

Paintless Dent Repair, on the other hand, keeps your vehicle value the same as before your vehicle ever received hail damage! With Paintless Dent Removal, there is no sanding, Bondo, paint matching issues, after-market parts (that do not fit correctly), toxic chemicals, structural integrity issues, heating, dry ice or painting involved! If you ever choose to sell your vehicle or trade it in for a new one, no one will ever know that your vehicle ever had hail damage. You will not have to worry about paint matching issues or lesser quality replacement parts. Paintless Dent Repair will not devalue your vehicle or affect the structural integrity in any way. Paintless Dent Repair is the best method of repair for your Auto Hail Repair Needs!

Just because my insurance company wrote to replace parts of my estimate from them, does that mean that I have to replace those parts?

The answer is NO. If the Paintless Dent Repair cost on a panel exceeds the replacement cost of a panel, the insurance company will always go the most cost-effective or cheaper route to save themselves money. This is the reason why insurance companies will write to replace your roof, hood and deck lid or (trunk) panels at replacement cost rather than Paintless Dent Repair on your estimate. The work you choose to have done on your vehicle is your choice and your choice alone. Always ask for an opinion from Paintless Dent Repair specialty shop before making your final decision!

How Does Paintless Dent Repair (PDR) Work?

Our highly qualified and trained technicians use special tools to apply pressure to the backside of the dent and gradually push it outwards and elevate it to its original position. At times, even a bonding tab can be placed directly in the center of the dent to pull it up. With these methods, the dent is repaired seamlessly without any evidence of repair or any disturbance to the finish. The results are spectacular, and the vehicle owner no longer has to worry about replacing parts or refinishing/repainting the vehicle’s panel surface. In turn, the vehicle value never diminishes value because of the PDR repair method saving the factory parts, panels, and paint job. Paintless Dent Repair is the most viable repair process when it comes to repairing hail damage! (WHEN POSSIBLE)

The 1990’s Paintless Dent Repair (PDR) Study

In the early 1990’s, before Paintless Dent Repair was approved as a viable method of hail repair for vehicles, State Farm conducted a 2-year study with various industry leaders on the process of Paintless Dent Repair, some of which we have had the privilege of training under. Before they would co-sign that it was indeed a viable option for repair, they wanted to be sure Paintless Dent Repair caused no damage at the microscopic or structural level and that it did not jeopardize the integrity of the vehicle paneling or safety measures/devices. After the two-year study was complete, State Farm concluded that Paintless DenytRemoval is the best option of repair for auto hail damage (If Available). Soon after, other insurance companies began to endorse PDR as the most viable repair method for hail damaged vehicles. To this day, no other method of repair is better than Paintless Dent Removal for fixing hail damaged vehicles!

When is Paintless Dent Repair (PDR) Recommended?

Paintless Dent Repair (PDR) is best used to repair damage caused by hailstorms or similar types of dents that may occur due to an object striking the surface of the panel. This method of dent removal is recommended by all insurance companies and is the most viable option of repair for hail damage, dings and dents that have not caused damage to the finish of the vehicle.

What if I do not get the hail damage to my vehicle repaired?

A restriction for “unrepaired damage” will go into effect on your insurance policy; any future claims will be denied until your hail damage is repaired. Depending on the year, make and model of the vehicle, you also take a chance on having an accident, in which case the hail damage and collision damage would be combined, possibly causing your vehicle to become a total loss! Do not risk it! You also chance being hit by another hail storm which can exacerbate damage beyond what is repairable by Paintless Dent Repair, in turn, making body work or conventional repair your only repair option and devaluing your vehicle tremendously in that type of repair process!

How long do I have to get my vehicle fixed?

In most cases, insurance checks are valid for 180 days. However, your estimate is based on current labor and parts rates, which are subject to change. Waiting to fix your vehicle will also increase your risk for “unrepaired damage” complications. The whole process from start to finish should only take 1-5 days; don’t chance it! Let us handle the headache of dealing with the insurance company and fix your vehicle now. Fully answering the question, there is no time limit on filing a comprehensive claim. It is worded in the policy as filing “within a reasonable time” which can have many interpretations.

Will filing a claim for hail damage cause an increase in my monthly or annual insurance rates?

No, filing a claim for auto hail damage will not cause your rates to increase. With auto insurance, claims are classified into two different categories: A. Collision and B. Comprehensive. Hail damage is considered a comprehensive claim and is considered an act of God, which by insurance standards means the event was out of your control; whereas with collision, in most cases, both parties have a percentage of fault. It is illegal for insurance companies to raise your rates based upon an act of God. Insurance companies will instead use a loophole by raising rates on entire zip codes in affected areas, so chances are your rates will already by going up regardless of you fixing your vehicle or not! You may as well get to use the service that you have paid every month for since becoming an adult!

What if I do not have rental car coverage?

Since most cars can be repaired in 1 day, DMG | PDR will provide you with a shuttle service. If more time is required to fix the vehicle, it is our pledge to you, that we will provide you with a free rental vehicle!

What type of results can I expect from DMG|PDR?

At DMG |PDR satisfaction is 100% guaranteed in writing with our Lifetime National Warranty, which we back all of our work with! Our promise to you is to complete repairs correctly, the first time, every time! So what do you have to lose? Call us today to save time and money; we look forward to helping you out!

With choosing DMG | PDR,  customers can rest assured of outstanding customer service, immaculate repairs completed by highly qualified and experienced Paintless Dent Repair Technicians, zero out of pocket expense and a lifetime national warranty to back our work. Repairs take 1-5 days (sometimes 7-10 days contigenent upon damage, placement of damage, type of metal and what’s in the queue)  or in other words, the severity of the hail damage and volume of cars in the shop. Let us bring your vehicle back to that showroom look!

If your vehicle has suffered fromAuto Damage from a  hailstorm, DMG | PDR is the perfect solution for your PDR needs. Call 844-227-3DMG (3364) and one of our PDR specialists will be happy to assist you! Thank you for choosing DMG |PDR for all of your auto hail repair needs, we appreciate your business, loyalty, confidence and patience.


Where do we service?

We service the ENTIRE DFW METROPLEX, no matter where you are, we will come pick your car up to make things easy on you!

Plano, Richardson, Mckinney, Addison, Valley Ranch, Irving, Allen, Frisco, Little Elm, Melissa, Farmersville, Dallas, Farmers Branch, Carrollton, The Colony, Lewisville, Flower Mound, Grapevine, Coppell, Euless, Bedford, Ft. Worth, Arlington, Cedar Hill, Waxahachie, Red Oak, Lower Greenville, Lakewood, Bishop Arts, Deep Ellum, Oakcliff, Duncanville, Forney, Sachse, Wiley, Rowlett, Garland, Mesquite, Balch Springs, Seagoville etc.